At RIDAM, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
Information We Collect:
- Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you voluntarily provide them to us through our website or communication channels.
- Usage Data: We may also collect non-personal information about your interactions with our website, including your IP address, browser type, operating system, and pages visited, to improve our services and user experience.
How We Use Your Information:
- To Provide Services: We use your personal information to provide you with the products, services, and information you request from us, such as responding to inquiries, processing orders, or delivering newsletters.
- To Improve Our Services: We may use usage data to analyze trends, track user activities, and improve the functionality, performance, and content of our website and services.
- To Communicate With You: We may use your contact information to send you important updates, notifications, marketing communications, or other information relevant to your interactions with RIDAM.
- To Ensure Security: We may use your information to detect and prevent fraud, unauthorized access, or other security breaches, and to comply with applicable laws and regulations.
Disclosure of Your Information:
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, provided that they agree to keep your information confidential and use it only for the purposes specified by RIDAM.
- Legal Compliance: We may disclose your information as required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of RIDAM, its users, or others.
Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Your Rights and Choices:
- Access and Correction: You have the right to access, update, or correct your personal information held by RIDAM. You may also request that we delete or restrict the processing of your information in certain circumstances.
- Opt-Out: You may opt out of receiving marketing communications from RIDAM by following the instructions provided in such communications or by contacting us directly.
Children's Privacy:
Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children without verifiable parental consent. If you believe that we have inadvertently collected personal information from a child without proper consent, please contact us immediately, and we will take appropriate steps to remove such information from our records.
Updates to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We encourage you to review this Privacy Policy periodically for any updates or changes.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at admin@ridam.com.my. We will respond to your inquiry as soon as possible.
This Privacy Policy was last updated on 30.03.2024.
